Last updated: April 8, 2026
Ace Movers (“Company,” “we,” “us,” or “our”) owns and operates https://acemoversllc.com (the “Website”) and offers moving and related services (the “Services”). By visiting or using this Website or our Services, you acknowledge and agree to the practices described in this Privacy Policy regarding the collection, use, and handling of your information.
1. Information We Collect
Depending on how you interact with us, we may gather the following categories of information:
- Personal identifying details such as your full name, phone number , email address [email protected], and service location when you reach out to us for a quote or with a general inquiry.
- Move-specific information, including origin and destination addresses, move type and scale, requested service dates, item inventory, and any special instructions or preferences you share with us.
- Technical and behavioral data, including IP address, browser and device type, pages viewed, time spent on the Website, and referral sources — gathered automatically via cookies, server logs, and related tracking technologies.
- Records of communications, including messages submitted through our online forms, emails directed to [email protected], and phone conversations initiated through .
We do not seek to collect sensitive personal data unless you choose to provide it and it is directly required to deliver the Services.
2. How We Use Your Information
The information we collect may be used to:
- Generate accurate quotes, confirm bookings, and carry out our moving and related Services.
- Address customer inquiries, manage scheduling, and provide ongoing support throughout your move.
- Handle payments in a secure manner and support efforts to detect and prevent fraudulent activity.
- Monitor, maintain, and improve the performance and functionality of the Website and Services based on usage data and feedback.
- Meet applicable legal requirements and respond to valid requests from government agencies or regulatory bodies.
From time to time, we may also send service-related notifications, appointment reminders, and marketing communications. You may opt out of promotional messages at any time by following the instructions provided.
3. Legal Grounds for Processing
Where required under applicable law, our processing of personal information rests on one or more of the following legal bases:
- Your explicit consent, such as when completing a quote request form or agreeing to receive marketing correspondence.
- Contractual necessity, where processing is required to fulfill the Services you have requested from us.
- Legal compliance, where processing is necessary to satisfy obligations imposed by applicable law or regulation.
- Legitimate business interests, such as enhancing our Services and safeguarding against fraud, provided those interests do not outweigh your fundamental rights and freedoms.
4. Cookies and Similar Technologies
We make use of cookies and comparable technologies to:
- Store your preferences and deliver a more tailored, consistent experience when visiting the Website.
- Understand how visitors navigate https://acemoversllc.com so we can refine the Website’s functionality and overall performance.
- Protect the Website against unauthorized access and detect patterns of suspicious or anomalous activity.
You may adjust or disable cookies through your browser settings at any time. Please be aware that doing so may limit the availability of certain Website features.
5. How We Share Your Information
We disclose your information only in the circumstances described below:
- With vetted third-party service providers — including payment processors, web hosting companies, analytics platforms, and communication tools — who support our business operations and are contractually bound to safeguard your data.
- With moving crews, subcontractors, or affiliated partners when their involvement is required to perform the specific Services you booked.
- When disclosure is mandated by law, legal proceedings, court order, or a request from a competent government or regulatory authority.
- In the event of a corporate transaction such as a merger, acquisition, or asset sale, where personal information may form part of the transferred assets.
We do not sell your personal information. Where applicable privacy laws define certain disclosures as a “sale” or “sharing,” we will honor all relevant opt-out rights you may have.
6. Data Security
We apply reasonable administrative, technical, and physical measures to help protect your personal information against unauthorized access, use, disclosure, alteration, or loss. That said, no method of transmission over the internet or electronic storage system can be guaranteed to be entirely secure.
7. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes set out in this Privacy Policy, meet our legal obligations, handle disputes, and enforce our agreements. Once information is no longer needed for these purposes, we will securely delete or appropriately anonymize it.
8. Your Privacy Rights
Subject to the laws applicable in your jurisdiction, you may have the right to:
- Obtain a copy of the personal information we hold about you.
- Request that we correct any personal information that is inaccurate or out of date.
- Ask us to erase your personal information, where no legal obligation requires us to retain it.
- Object to or request that we limit how we process your information in certain situations.
- Withdraw your consent to marketing communications or specific data practices at any time without penalty.
To submit a request, please reach out using the contact details listed below. We may ask you to verify your identity before proceeding with your request.
To stop receiving marketing emails, use the unsubscribe link included in any message or contact us directly at [email protected].
9. Children’s Privacy
This Website and our Services are designed for adults and are not directed at children under the age of 13. We do not knowingly gather personal information from anyone under 13. If you have reason to believe that a child has submitted personal data to us, please contact us immediately so we can take the necessary steps to remove that information.
10. Links to Third-Party Websites
Our Website may include links to external websites that are outside our ownership or control. We bear no responsibility for the privacy practices or content found on those sites and encourage you to review their respective privacy policies before sharing any personal information with them.
11. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our operations, the technologies we use, or our legal obligations. Any revised version will be published on https://acemoversllc.com with an updated “Last updated” date. Continued use of the Website following any such changes indicates your acceptance of the revised terms.
12. Contact Information
For questions about this Privacy Policy or to exercise any of your rights, please contact us through any of the following:
- By phone:
- By email: [email protected]
- Through the contact form available on https://acemoversllc.com